Communication Tools and Processes Learned
An email is a short form for electronic mail which mainly refers to the messages which are transferred from one computer user to another through a network (Puschmann, 2010). The structure, formality, and grammar used in an email depend on the person to receive the message. For business messages, they are mostly formal and use good grammar with no short forms. However, there are emails that a person can send to people who he or she knows well and are used to one another.
Messages sent to people who someone is used to like relatives, friend and co-workers mainly use colloquial and casual languages. The emails lack proper sentence and paragraph structures such that the parts of speech like the verbs, nouns and adjectives are not arranged in a formal way. These emails are full of grammatical errors, use of slang and use signs and short forms that can be understood by the message recipient alone. Message structure, grammar and use of short forms arise and are commonly used since the messages are informal and the sender knows the recipient well.
How one communicates with people using emails may not compare with face to face interactions between the individuals because emails do not allow for the use of gestures and facial expressions that can improve the understanding one wants to be got by the person he is communicating to. These emails too seem to give the sender of the message some confidence since he or she is not in direct contact with the receiver. This makes it possible for the sender of the message to tell the receiver some information he would not say if they were interacting physically.
In instances where the sender has never met the recipient of the message, he or she should be careful to use the language that the person would understand. The content of the messages generally describes who he or she is to the receiver. Therefore one should endeavor to use formal language and avoid slangs and short forms that may be offensive to the message receiver. The content of one’s message can generally inform the receiver of his or her education class and how civilized one is. With that, when interacting with an individual one has never met physically we should portray ourselves well because what one writes is what defines how the receiver perceives him or her.
Puschmann, C. (2010). The corporate blog as an emerging genre of computer-mediated communication: Features, constraints, discourse situation. Göttingen: Universitätsverlag Göttingen