What lessons should be learned at Stafford Hospital to prevent this happening’again? Write appropriate recommendations asto what should be
done and how it should be done to improve the ehaviour of staff at Stafford ospital in order to avoid a future similar occurrence. The
recommendations should follow logically from the analysis of (a) organisational culture, (b) organisational structure, (c) organisational
communication, (d) organisational ethics, (e) team working, and (f) the extentto which this behaviour may have been influenced by the
organisation’s external context (PESTEL).) and focus on what the organisation should do in the future, and notwhat the organisation should
have done in the past.
You are encouraged to research this case using other available sources.
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