Supply Chain and Operations Management

Individual Assignment – Rationale:
During the study of this module, we have discussed a variety of topics within the domain of operations and supply chain management, includingoperations strategy, performance evaluation, project management, process design, service/product design, supply chain network design, layout design, supply chain management, to name a few.
In learning these topics, we have taken different activities, such as case studies, group presentations, problem-solving exercises, field observations, and simulation games to help us not only to understand the concepts and theoretical frameworks in the book, but more importantly, to be able to think independently and critically, and apply the theories from books to real-life problems.
This individual assignment is designed to provide you an opportunity to demonstrate just that – your capability as a critical and independent thinker. You may also want to take this opportunity to demonstrate to the examiners your great understanding in the topics, abilities to apply the theories to real businesses, and conduct research on your own.
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives. Some of the key statements on the company’s website are ‘We are in it for the long haul for our customers and for our world. Our customers can be found in virtually every corner of the earth, and we realize our success comes directly from helping our customers be successful’.
The Caterpillar Foundation, founded in 1952, is helping to make sustainable progress possible around the world through support of environmental sustainability, access to education and fulfilment of basic human needs.
The company has a long history of innovation and using leading edge technology to provide customer solutions. Whether they are researching ways to move more dirt with less fuel, developing products that generate fewer emissions or exploring autonomous vehicle solutions, their strength is integrating customer feedback with ideas and actions to ensure our customers’ success now and in the future: (
You are a new operations manager at Caterpillar and you are required to apply methodologies that will assist with the management of change within the organisation as globalisation has seen Caterpillars market share decrease. You are now tasked with writing a plan in the form of a report to the Caterpillar board of Directors/Executives highlighting the following:

1. Formulate and illustrate an operations strategy that will integrate with the resource requirements and marketing functions for Caterpillar.
2. Critically assess managerial skills and competencies required for management of supply chain and operations in a rapidly changing commercial and technological environment for the company.
3. Explain how to plan and manage an operations function and report on the optimum layout for specific types of process work flows and process technologies.
4. Evaluate and make appropriate recommendations to the board in your plan methodologies that will assist with the management of change within operations management in order to improve quality and lean management of operations and also improve the overall competitiveness of the business, .

The report should be written following a logical structure, with an introduction section at the beginning and a summary/conclusion section at the end, followed by references (compulsory) and appendix (optional). You should ensure the information acquired from various sources are critically evaluated and appropriately referenced.

Presenting Assignments for Marking
The reportmust be professionally presented and appropriately referenced using the Harvard system of referencing.
Assignments must be presented in the following format:
• Word-processed in Arial font, 12 pitch and double-spaced.
• Margins must be as follows: Top; 1.0 inch (2.5cm), Bottom; 1.0 inch (2.5 cm), Left; 1.25 inches (3.2 cm), Right; 1.25 inches (3.2 cm).
• All pages must be numbered.
• All tables and figures must be labelled and referenced.
Please also remember that your report can be enhanced or damaged through layout, for example placing all tables and drawings in Appendices can hamper the flow of discussion. Decisions therefore need to be made about the most appropriate place to use tables etc to support your case.

Word Limit:
2,500 words, using the standard format described above. Please note that you will lose marks if you exceed this word limit by more than 10%. The specified word count refers to the main body of the report and does not include front cover, title page, contents page, tables and figures, references, or appendices.
Criteria for Assessment
Your Assessors are looking for:
Academic writing and Harvard referencing (10%)
Content and depth of knowledge and application of theory (50%)
Critical analysis (30%)
Presentation and organisation (10%)
Full Marking Scheme:
Marking Scheme (Value 60% of the module grade)
Academic Writing (10%) Content and Depth Of Knowledge (50%) Critical Analysis (30%) Presentation and Organisation (10%)
0% – 39% Lacking Harvard referencing of various sources. Fails to achieve module outcomes. Limited knowledge and understanding of well-established theories. Incorrect application to practical scenarios. Not making sense. Insufficient or limited ability of problem analysis, solving. Poor expression of ideas. Poor structure, accuracy in expression. Very weak academic skills. Organisation and layout not clear. Evidence of lack of understanding of content. Misspellings.
40% – 49% Misspellings, multiple grammatical errors. Some reference but not sufficient use of academic sources. Attempt at Harvard referencing of various sources. Reasonable knowledge and understanding of well-established theories. Some areas of depth. Little or no application in practical scenarios. Some analysis with reasonable depth. Some discussion but insufficient detail. Limited ability of problem analysis/problem solving. Lacks clearly defined structure. English is acceptable but with misunderstandings, errors in punctuation, grammar, spelling. Weak academic skills.
50% – 59% Good piece of work. Some effective Harvard referencing of various sources used. Achieves modules outcomes. Good focus on academic papers. Good knowledge and understanding of theories, accurate application in practical scenarios. Competent problem analysis/problem solving. Original and retrospective thinking. Good evaluation of key points. Appropriate academic and/or technical language. Acceptable structure/accuracy in expression. Acceptable level of academic skills.
60% – 69% Very good piece of work. Only a few errors. Very good evidence of independent research undertaken with largely effective Harvard referencing. Well research academic sources. Very good knowledge and understanding of key areas with detailed and accurate application in practical scenarios. Different views and perspectives shown. Explores and critically analyses key areas. Justified personal opinions/ideas. Very good recommendations, plans for improvement. Good structure. Very easy to follow. Mainly accurate expressions. Good academic skills. Very good academic and/or technical language, well written.
70% + Excellent piece of work, with a few or no errors. Achieved all module outcomes. Evidence of very good individual research with very effective Harvard referencing. Excellent knowledge and understanding, exploring and analysing key areas. Very good analysis of key areas and broadened subject. Outstanding ability of problem solving. Original, retrospective thinking. Excellent critical analysis and reflections. Original ideas supported with comprehensive research. Pertinent recommendations. Exploration that may exceed the brief, Very good academic skills. Presentation is clear, the purpose is defined in a detailed, logical format. Very well structured.

Instructions for Submission
Students must submit their work via Turnitin on the 214LON module webpage by 5pm – Mondayin week 11.

Any work submitted after the deadline will receive a mark of 0%.

Use of Turnitin

1. Whenever requested by your module leader, you should upload a WORD copy of your work onto the relevant icon on your module web for plagiarism checking. If you do not do this then your work will not be marked.
2. Drafts of assessed work for any particular module should only be uploaded onto the draft icon on that module web, as this draft icon will be configured so that the final submission will not flag up overlaps with the draft submission. If you submit a draft onto any other module web then Turnitin will identify any overlaps with your final submission as plagiarised.
3. You should never submit anyone else’s work onto Turnitin under your own name and you should never ask anyone else to submit your work onto Turnitin under their name.
4. Normally students are only allowed to submit one draft of an assessment via Turnitin. If the guidance on plagiarism has been followed, and the student has written the work themselves, this should be sufficient.

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